When it comes to managing your bills online, you need a secure and reliable method of payment that won’t put your financial information at risk. Unfortunately, not all bill pay websites can be trusted—particularly Doxo.com, which ironically claims to provide secure service while actually perpetrating fraud on unsuspecting customers.
Here, we’ll explore how Doxo and other scammers are using customer data for unscrupulous purposes. In addition, we’ll discuss some precautionary steps you can take to protect yourself from becoming the victim of financial fraud when using third-party payment sites like Doxo.com.
What is Bill Pay Fraud?
Bill pay fraud for medical expenses is a type of financial crime that involves scams related to the payment of medical bills. Criminals target unsuspecting victims by posing as representatives from legitimate biller organizations and attempting to collect payments from them through various fake solicitations and portals they themselves made, such as Doxo.com.
Another common tactic is to send emails, text messages, or other forms of communication that ask the recipient to enter their credit card information, bank account number, or other personal data. In some cases, criminals may even pose as doctors, pharmacists, and/or healthcare insurance providers in an effort to commit fraud.
Consequences
The potential losses associated with such scams can be considerable. Patients may lose not only their hard earned money but also important medical records and information related to medical procedures they have received. As such, it is important to be wary when receiving requests for payment information regarding medical bills and always ensure that these are coming from legitimate sources.
Bill pay fraud is an unfortunately common occurrence that can have a number of negative repercussions. One such repercussion is your payment never being recorded, even if you think it has been sent. Since the payment hasn’t been received by the actual organization, late fees may be imposed, adding more financial strain to an already difficult situation. In serious circumstances, your account may even be closed and suspended.
It is important to take additional care when paying bills online and look out for any signs of fraud in order to protect your finances.
How to Actually Pay Your Bill
To avoid being tricked into a scam, remain vigilant when paying medical bills online. Familiarize yourself with any websites you visit by ensuring that they are secure, trustworthy sources.
Furthermore, take extra precaution by double-checking that emails and other contact forms come from the correct healthcare provider or billing agency. Additionally, try to pay medically-related items directly through our official bill pay website for added safety measures. You should also check-in with us after paying to make sure your payment was received. By following these protocols, you can avoid being a victim of fraudulent activities and successfully pay your medical bills.
For more information about how to securely pay your bill, contact Advanced Orthopedics New England at (860) 728-6740 or schedule an appointment today through our appointment request form. We look forward to serving all your orthopedic needs!
